Privacy Policy for videotoflip.com

1. Introduction

Welcome to videotoflip.com. Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website.

2. Information We Collect

2.1. Personal Information

When you use our website, we may collect personal information such as:

  • Your name
  • Email address
  • Shipping address
  • Phone number
  • Payment details (only for processing payments, not stored by us directly)

2.2. Non-Personal Information

We may also collect non-personal information such as browser type, device type, operating system, and website usage statistics to improve our services.

3. How We Use Your Information

  • To process and fulfill orders, including payment processing and shipping.
  • To communicate with you regarding your orders or customer service inquiries.
  • To improve our website and services.
  • To send promotional emails, only if you have opted in to receive them.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device that help us remember your preferences and improve website functionality.

4.1. Types of Cookies We Use

  • Essential Cookies: Required for the basic operation of our website.
  • Analytics Cookies: Help us understand how visitors use our site (only anonymized data is collected).

By using our website, you consent to the use of these cookies. You can control cookie settings in your browser preferences.

5. Sharing Your Information

We only share your personal information with trusted third-party service providers necessary to fulfill your orders, such as:

  • Payment processors (e.g., PayPal)
  • Shipping companies for order delivery
  • Analytics providers for website performance tracking

We do not sell, trade, or rent your personal information to third parties for marketing purposes.

6. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy. Once your data is no longer needed, we securely delete it.

7. Your Rights Under GDPR (For EU Residents)

  • Access: You have the right to request access to your personal data.
  • Correction: You can request corrections to inaccurate or incomplete data.
  • Deletion: You have the right to request the deletion of your data under certain conditions.
  • Data Portability: You can request your data in a portable format.
  • Opt-Out: You can opt out of marketing emails at any time.

To exercise any of these rights, please contact us at support@videotoflip.com.

8. Data Security

We take data security seriously and implement appropriate measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please be aware that no online data transmission can be guaranteed to be completely secure.

9. Children’s Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have inadvertently collected such information, we will delete it as soon as possible.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the "Last Updated" date will be revised accordingly. By continuing to use our website after such updates, you agree to the revised policy.

11. Contact Us

If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us at:

Email: support@videotoflip.com
Address: Ilije Ognjanovica 10, Novi Sad, Republic of Serbia

12. Governing Law

This Privacy Policy is governed by the laws of the Republic of Serbia. Any disputes related to this policy shall be resolved in the courts located in Serbia.